Effective Date: [01-02-2026]
Summary
At ZenwebGuard DNS, we respect your privacy.
We do not sell or trade your personal information.
We only collect and process the minimum amount of data necessary to operate and improve our DNS services (both public and private versions). Our approach follows the principle of data minimization and transparency.
1. Who We Are
ZenwebGuard DNS is operated by ZenwebGuard Technologies Ltd. (“we”, “our”, “us”).
We act as the data controller when processing your personal data in accordance with applicable data protection laws.
If you do not agree with this Privacy Policy, please do not use our services or provide us with your information.
2. What ZenwebGuard DNS Does
ZenwebGuard DNS is a DNS resolver service that:
-
Blocks advertising domains
-
Blocks tracking domains
-
Blocks malware and phishing domains
-
Optionally blocks adult content (Family mode)
-
Allows private DNS configuration and analytics
Our DNS Modes
1. Default Mode
-
Blocks ads, trackers, and malicious domains.
2. Family Mode
-
Blocks ads, trackers, malicious domains.
-
Blocks adult content.
-
Enables safe search filters.
3. Non-Filtering Mode
-
Does not block or modify DNS responses.
4. Private DNS Mode
-
Allows custom blocking rules.
-
Provides DNS logs and statistics dashboard.
-
Requires account registration.
3. What Data We Process
We process different types of data depending on how you use our services.
A. When Using Public DNS
We do not collect personal data.
We may collect anonymous, aggregated metrics such as:
-
Number of DNS requests
-
Number of blocked domains
-
Server performance statistics
-
Processing speed
We also maintain:
-
Anonymous 24-hour domain request database (not linked to users)
-
Tracker block count statistics (for filter optimization)
This data:
-
Cannot identify users
-
Is used only for internal analytics
-
Is never sold or shared
B. When Using Private DNS
If you create an account, we process:
-
Email address
-
Encrypted password hash
If logging is enabled, we may store:
-
DNS query logs
-
Query timestamps
-
Domain names requested
-
Device names (if configured)
-
Anonymized IP address (subnet level only)
Users can:
-
Disable logging anytime
-
Configure log retention period
-
Delete logs from dashboard
C. When You Register an Account
We collect:
-
Email address
-
Password hash (encrypted)
Your email may be used for:
-
Account notifications
-
Security alerts
-
Subscription updates
-
Optional marketing (only with consent)
You may unsubscribe anytime.
D. When Purchasing a Subscription
Payments are processed through a third-party provider.
Data processed may include:
-
Email address
-
Country
-
Postal code
-
Payment details (processed securely by payment provider)
We do not store full payment card details on our servers.
E. Cookies
We use minimal cookies for:
-
Language preferences
-
Session management
-
Basic website functionality
Cookies do not personally identify you.
You may disable cookies in your browser settings.
4. Legal Basis for Processing
We process personal data under the following legal bases:
-
Consent – For marketing communications.
-
Contractual necessity – To provide DNS services.
-
Legal obligations – Compliance with regulations.
-
Legitimate interest – Service security and performance improvements.
5. Where Your Data Is Stored
Your data may be stored in secure data centers located in:
-
European Union (primary location)
-
Other jurisdictions with adequate data protection safeguards
We apply:
-
Encryption in transit (TLS)
-
Encrypted storage
-
Access control systems
-
Multi-factor authentication for internal access
6. Data Retention
We retain personal data only:
-
As long as necessary to provide services
-
Until you delete your account
-
Until legal obligations require retention
You may request deletion anytime.
7. Your Rights
Depending on your location, you may have the right to:
-
Access your data
-
Correct inaccurate data
-
Delete your data
-
Restrict processing
-
Object to processing
-
Data portability
-
Withdraw consent
-
File a complaint with a data authority
To exercise your rights, contact:
privacy@zenwebguard.com
8. Security Measures
We implement:
-
Role-based access control
-
Encrypted backups
-
Firewall protection
-
Continuous monitoring
-
Logical separation of user data
-
Secure data center infrastructure
We take reasonable technical and organizational measures to protect your information.
9. Age Restriction
Our services are not intended for individuals under 18 years of age.
If we become aware that a minor has provided personal data, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy periodically.
If changes are significant, we will notify users via:
-
Website notice
-
Email notification (if applicable)
11. Contact Us
If you have questions about this Privacy Policy:
ZenwebGuard Technologies Ltd.
Email: privacy@zenwebguard.com
Website: www.zenwebguard.com
If you want, I can also:
-
✅ Make this GDPR + CCPA compliant legally stronger version
-
✅ Create a shorter startup-friendly version
-
✅ Create Terms & Conditions
-
✅ Create Cookie Policy
-
✅ Create Refund Policy
-
✅ Convert into HTML format for your website
Tell me what you need next.